FAQ
Topic
What is the HLA (High-response Linear Actuator) motor?
Lens
The aperture ring does not work when using a lens with an aperture ring in combination with fp series.
Camera
Operating Method
Products Information
Can sheet filters such as the SIGMA SHEET-TYPE SOFT FILTER be stored for long periods of time inside the filter slot?
Is the filter slot on the front cap for the SIGMA 14mm F1.4 DG DN | Art dedicated only to the rear filter of this lens?
How suitable is the SIGMA 14mm F1.4 DG DN | Art for video recording, especially in regard to focus breathing?
Is it possible to attach the sheet-type filter for the SIGMA 14mm F1.4 DG DN | Art to the SIGMA 14mm F1.8 DG HSM | Art for DSLR cameras?
Is SIGMA's Mount Conversion Service available for SIGMA lenses with other mounts to be changed to fit for Nikon Z mount?
Convert Service
What direction does the focus ring turn on the SIGMA DN Lens ?
Why does "Focus frame only" not appear on fp / fp L cameras' information display menu in the |▢| (Display) mode setting?
What happens when the fp / fp L is switched off when shooting a long exposure image?
What 4TB SSD products are recommended to use with the fp / fp L?
What is the newly color mode "Warm Gold" added to fp ver.5.00 / fp L ver.3.00?
Why are metal items attracted to the lens barrel of the SIGMA 50mm F1.4 DG DN | Art?
Why does the SIGMA 50mm F1.4 DG DN | Art make a sound when the lens is shaken?
How can I set a custom focusing limit on the L-Mount version of the SIGMA 60-600mm F4.5-6.3 DG DN OS | Sports?
What is possible with the Custom Mode switch positions 1 and 2 incorporated in the SIGMA 60-600mm F4.5-6.3 DG DN OS | Sports?
I would like to attach a filter to the 20mm F1.4 DG DN | Art, does it cause vignetting?
Accessory
Even if I lock the MFL switch the focus moves.
I would like to attach a filter to the 24mm F1.4 DG DN | Art, does it cause vignetting?
Will the 16-28mm F2.8 DG DN | Contemporary have vignetting when using a PL filter?
Can I change the linear / non-linear focus settings via SIGMA Optimization Pro?
Software
When set to linear focus, it is no longer possible to focus finely.
Why are some lenses not supporting linear focus?
Is it possible to set linear focus with SIGMA fp or fp L?
My lens supports linear focus, but the menu is not displayed.
Is it possible to attach the hood on the SIGMA 18-50mm F2.8 DC DN | Contemporary with a filter attached?
What are the differences between the SIGMA 24mm F2 DG DN | Contemporary and the SIGMA 24mm F3.5 DG DN | Contemporary?
Can the I series' metal cap be used with a filter attached?
What is possible with the Custom Mode switch positions 1 and 2 incorporated in the SIGMA 150-600mm F5-6.3 DG DN OS | Sports?
How can I set a custom focusing limit on the L-Mount version of the SIGMA 150-600mm F5-6.3 DG DN OS | Sports?
What is the Zoom Torque switch?
It is sometimes hard to move the Zoom Torque switch. Any tips?
Can the tripod socket of the SIGMA 150-600mm F5-6.3 DG DN OS | Sports be removed?
Can the TS-121 of 150-600mm F5-6.3 DG DN OS | Sports be changed to another tripod socket?
What is the minimum focusing distance and magnification ratio of 150-600mm F5-6.3 DG DN OS | Sports at each zooming position?
Are the external parts replaced in the SIGMA fp Dial/Button Conversion Service now going to be fitted as standard to all future SIGMA fp cameras?
Service
Can mounts be converted for use with other camera bodies? Can users convert mounts themselves?
Cine Lens
Whom should I contact about repairing or maintaining a SIGMA cine lens?
Inspection・Repair
Can the torque of the zoom and focus mechanisms of the SIGMA cine lenses be adjusted?
Where can I see SIGMA cine lenses?
How can I purchase SIGMA cine lenses?
Can the SIGMA cine lenses be used on interchangeable still lens camera bodies?
Can I use teleconverters with the SIGMA cine lenses?
Can you send back to us any parts that are replaced when you repair our SIGMA cine lenses?
Do SIGMA cine lenses come with a worldwide warranty?
How long will after-sales service be possible for products that have been discontinued?
How much does it cost to repair a SIGMA cine lens, and how long will it take?
Can I purchase spare parts for SIGMA cine lenses?
Are the SIGMA cine lenses interchangeable with their SIGMA still lens counterparts (i.e., system compatibility)?
Are the SIGMA cine lenses compatible with other manufacturers' cameras?
Can commercially available mount adaptors be used with the SIGMA cine lenses?
Does the Mount Conversion Service incur a fee?
Why are the PL mounts not covered by the Mount conversion service?
How is firmware updated for the SIGMA CINE LENSES?
Are all of the cine lenses you plan to launch come in the same size?
Does focus breathing occur with the SIGMA cine lenses?
Does the camera upload and record meta data from the SIGMA cine lenses?
What is the screw diameter of the lens foot and distance between screws?
What is the front diameter of the SIGMA cine lenses?
What is the angle of rotation of the iris ring of the SIGMA cine lenses?
What is the angle of rotation of the zoom ring of the SIGMA cine lenses?
What is the angle of rotation of the focus ring of the SIGMA cine lenses?
How to attach / detach the ELECTRONIC VIEWFINDER EVF-11 and the eyecup?
Can fp series be used as a camera control or webcam with the ELECTRONIC VIEWFINDER EVF-11 attached?
Is fp series' HDMI output and USB connection possible even with the ELECTRONIC VIEWFINDER EVF-11 attached?
What are the benefits of using the ELECTRONIC VIEWFINDER EVF-11 on fp series?
Does the display of ELECTRONIC VIEWFINDER EVF-11 automatically switch between viewfinder and monitor?
Can ELECTRONIC VIEWFINDER EVF-11 be used on SIGMA fp?
Is it possible to charge fp series with a mobile battery?
What is the shutter speed that can be synchronized with fp L when shooting with a flash?
I want to check the sound recorded during video recording at fp series.
Is it possible to supply power to fp L while delivering (shooting) via the Web?
What formats does fp series' RAW recording for videos support?
For customers who cannot use the GPU Acceleration Mode.
Can I have the mount of my interchangeable lens converted?
Will every lenses that will be released from now on be produced in all kinds of mounts?
Which of the "lens optical correction" does the SGV interchangeable lens for Canon EF mount support? Which camera can I use it with?
I would like to use an interchangeable lens for Nikon that uses an electromagnetic diaphragm mechanism.
What is the Director's Viewfinder feature on the fp series?
Can an SA mount interchangeable lens be used with the fp series?
What is the feature called Color Shading on the fp series?
Can the lens firmware be updated in-camera with the fp series?
What should I keep in mind when using the electronic image stabilization on the fp?
What is Cinemagraph on the fp series?
I don't seem to be able to select the electronic image stabilization setting on the fp series.
Does the fp series support log shooting?
Why the MOUNT CONVERTER MC-11 and MC-21 are not compatible with lenses other than the Art, Contemporary, or Sports line lenses?
Which media have been confirmed to support CinemaDNG recording on the fp series?
Which recording media does the fp series support?
Why has SIGMA made the 3D data for the fp series and its accessories public?
Can the electronic and optical stabilization be used together on the fp series?
A tripod screw will be found when the left and right strap brackets are removed from the fp series cameras. Can this tripod screw be mounted on a tripod, not just on accessories?
Can you use teleconverter with the 70mm F2.8 DG MACRO | Art?
What are the differences between when using a lens attached via the MOUNT CONVERTER MC-21 and using an L-Mount lens attached directly?
There is no USB port on the MOUNT CONVERTER MC-21. How do I update the firmware?
Can the MOUNT CONVERTER MC-11 or MC-21 be used in combination with teleconverter?
Will SIGMA continue producing DSLR cameras?
What happens to SIGMA's SA mount cameras?
I want to make a press inquiry.
Corporate Infomation
Can a mount on a SIGMA sd Quattro / sd Quattro H camera be converted to L-Mount?
What is SEIN?
How come the 70mm F2.8 DG MACRO | Art is not available in Nikon mount?
Does it make any difference using the MOUNT CONVERTER MC-11 or an E-mount interchangeable lens?
What kinds of correction does the "Lens Optical Correction" do?
Regarding after sales support, can we ask SIGMA to repair Panasonic's L-Mount lenses?
The fp series has only an electronic shutter. Would this affect flickering?
What does fp mean?
Which of the Canon EF-Mount interchangeable lenses the aberration correction is available on?
Do Sony E-Mount interchangeable lenses support AF-C (AF-continuous)?
What kind of aberration correction is available for Canon EF-Mount interchangeable lenses?
What makes Foveon sensors different from other regular sensors?
Regarding after sales support, can we ask SIGMA to repair Leica's L-Mount lenses?
Is it correct to consider that lenses and cameras are compatible with each other as long as they are both developed under L-Mount standard?