To our valued SIGMA fp customers.

We sincerely appreciate your continued support.

We have recently confirmed that some SIGMA fp units produced since August of this year exhibit an issue where the battery is consumed more than expected, even when the power is turned off, when a lens is attached.
Therefore, we would like to inform customers who own a SIGMA fp with a matching serial number that, starting today, we will begin providing free service to address this issue by changing the camera's internal program.
Additionally, we are preparing to release a PC application (Windows version, Mac version) by the end of December that will allow customers to update the camera's internal program themselves. Once it is released, we will provide further instructions.
Please note that this issue does not affect SIGMA fp units with serial numbers outside the affected range, nor does it apply to the SIGMA fp L.
We deeply apologize for the inconvenience caused to our customers and all concerned parties.

We kindly ask for your continued support of our company and products in the future.

[Affected Products]

Please enter your SIGMA fp serial number on this page to determine whether your product is affected by the issue. This phenomenon does not occur with products that are not affected, or with the SIGMA fp L.

[Confirmed Issue]

When a lens is attached, the battery is consumed more than expected, even when the power is turned off.

[Treatment on this issue]

Customers whose SIGMA fp has been confirmed to be affected are requested to contact their local authorized SIGMA Service Station at
https://www.sigma-global.com/en/corporate/world-network/.

For further information, please contact your nearest authorized SIGMA subsidiary / distributor.
https://www.sigma-global.com/en/corporate/world-network/